Terms & Conditions

Welcome to Creativemomaa! By accessing or using our website https://www.creativemomaa.com/ (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is owned and operated by Creativemomaa. Throughout the site, the terms “we,” “us,” and “our” refer to Creativemomaa.

By visiting our site and/or purchasing from us, you agree to be bound by these Terms and Conditions, including additional policies referenced here or available by hyperlink.

2. Products & Services

  • We specialize in selling clothing and apparel through a catalogue-based online platform.

  • Product images are for illustrative purposes only. Actual colors, designs, and fabrics may vary slightly due to photography and screen resolution differences.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • Prices and product availability are subject to change without prior notice.

Ordering Process

  • Orders are not placed or paid online. Customers can contact us via phone, email, WhatsApp, or visit store to place their order.

  • Once an order is confirmed, we will share payment and delivery/pick-up details directly.

  • Orders will be processed only after confirmation via the agreed communication method.

4. Pricing

  • Prices listed on the website are subject to change without prior notice.

  • Final pricing, including any applicable delivery charges, will be confirmed offline before order processing.

5. Payment

  • No online payment is collected on this site.

6. Delivery & Collection

  • Delivery timelines and charges will be discussed and confirmed offline.

  • Customers may also choose to collect their orders from our store, if applicable.

  • Risk of product damage or loss transfers to the customer once delivery/collection is complete.

7. Returns & Exchanges

  • We accept returns or exchanges within 7 days of delivery for unused, unworn products in their original condition.

  • Certain items (customized or discounted products) may not be eligible for return or exchange.

8. User Responsibilities

When using our site, you agree not to:

  • Use it for unlawful purposes.

  • Misuse or reproduce our product listings, images, or content without permission.

  • Attempt to interfere with the operation or security of the website.

9. Intellectual Property

All product images, designs, branding, and content displayed on this website are the intellectual property of Creativemomaa. They may not be copied, modified, or used without written consent.

10. Limitation of Liability

We are not liable for:

  • Any damages resulting from the use of our website or product information.

  • Delivery delays or product availability issues beyond our control.

  • Minor variations in product colors or materials due to screen settings or photography.

11. Privacy

We respect your privacy. Any personal details collected (such as name, phone number, or delivery address) will only be used to process your offline orders.

12. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted here, and continued use of the site means you accept those changes.