Privacy Policy

At Creativemomaa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website https://www.creativemomaa.com/, you agree to the practices outlined here.

1. Information We Collect

We only collect information necessary to process your offline orders and provide better service. This may include:

  • Contact Information: Name, phone number, email address, and delivery address.

  • Order Details: Products you’re interested in or have ordered.

  • Communication Records: Any messages or inquiries you send to us.

We do not collect or store payment card details since all payments are handled offline.

2. How We Use Your Information

We use your information only for purposes directly related to your order or inquiry, including:

  • Responding to your inquiries and requests.

  • Processing and delivering your offline orders.

  • Communicating order status and delivery updates.

  • Improving our products and customer service.

We do not sell, trade, or rent your information to third parties.

3. Data Sharing

We may share your information only in these cases:

  • With delivery or courier partners (only the information needed for delivery).

  • When required by law, regulation, or legal process.

4. Cookies & Website Usage

Our website may use cookies to:

  • Improve your browsing experience.

  • Analyze site traffic for better functionality.

Cookies do not store personal information and can be managed or disabled through your browser settings.

5. Data Security

We take reasonable measures to keep your personal information safe. However, no system is 100% secure, so we cannot guarantee complete protection of your data.

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Ask us to correct or delete your information.

  • Withdraw your consent to data collection at any time.

To exercise these rights, please contact us using the details below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website means you accept these updates.